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Delivery & Returns

DELIVERIES

Pedlar Street use a local courier service for deliveries to Hong Kong, China, Macau and Taiwan. For other countries listed in the table below you may select either Hong Kong Parcel Post (regular mail) or Speedpost (express mail).

Delivery is charged according to  to the weight of the items purchased. This will be calculated when items are added to your basket before proceeding to checkout. 

Delivery Schedule and costs:

 

      Weight (Kgs)

0.5

1.0

1.5

2.0

2.5

3.0

3.5

4.0

4.5

5.0

HK Local Courier:

Hong Kong

58

58

64

64

64

70

70

70

70

70

from Hong Kong to

HK Remote Area*

70

70

76

76

76

76

82

82

82

82

Greater China:

China

61

67

73

85

97

116

128

140

152

164

 

Macau

36

40

44

48

52

56

62

68

74

80

 

Taiwan

54

67

80

93

106

122

138

154

170

186

 

 

 

 

 

 

 

 

 

 

 

 

HK Parcel Post

Japan

104

132

150

167

184

201

218

235

252

273

to international

Singapore

75

99

112

125

138

151

164

177

190

207

(regular mail)

South Korea

99

110

123

136

149

162

175

188

201

214

 

Australia

99

143

176

209

223

256

289

322

355

388

 

UK

168

200

233

266

299

332

365

398

431

464

 

US

87

133

177

221

265

309

353

397

441

485

 

 

 

 

 

 

 

 

 

 

 

 

Hong Kong Speedpost

Japan

124

162

200

238

276

314

352

390

428

443

to international

Singapore

104

125

146

167

188

209

230

251

261

261

(fast service)

South Korea

109

129

149

169

189

209

229

249

261

261

 

Australia

146 

198

250

302

354

406

458

510

562

614

 

UK

188

236

284

332

280

428

476

507

507

507

 

US

155

213

271

329

387

445

503

561

619

677

 

 

 

 

 

 

 

 

 

 

 

 

*HK remote areas: New Territories and Outlying Islands, Stanley, Repulse Bay, Shek O

By local courier we deliver to Hong Kong, Macau, China and Taiwan within 4 working days. 

By regular Hong Kong Parcel Post we deliver to the countries listed above within 12 working days.

By Hong Kong Speedpost we deliver to those countries listed above within 6 working days.

If you would like to send something to a country that is not included in the above table then please send an email to info@pedlarstreet.com

Delivery times are approximate. We will try our best to ensure delivery gets to you within the times stated above.  However there may  be delays due to unforeseen circumstances such as adverse weather conditions which are out of our control. If this happens we will notify you of the delay and give you a new expected delivery time. Sundays and public holidays are not accounted for in our delivery times.

Local courier and Speedpost delivieries must be signed for. If there is no one at the delivery address when the package arrives a card will be left advising how to collect the parcel or re-arrange delivery. 

The customer will be liable for all duties or levies payable at any foreign port of delivery outside Hong Kong. Local custom authorities may apply duties that need to be paid before you receive your goods. These potential delays are also not acounted for in our delivery time frames.
 

Undelivered Orders

If goods are returned to us due to wrong address information,  or a customer has refused to pay local charges,  or numerous failed delivery attempts, we will issue a refund minus the original shipping cost. Orders that need to be resent will be done so at an additional cost. 

Gift Delivery Service

Gifts can be delivered to any address of your choice within the countries listed above. Please fill out the delivery address according to where you would like your purchase sent. We also provide a gift wrapping service for some items at an additional cost of HK$10.

RETURNS

If for any reason you are unhappy with your purchase we are happy to exchange or refund. Please let us know within 7 days and we will advise you of the return address. Please ensure that the goods are returned within 7 working days for Hong Kong and 14 working days for overseas and that they are returned in the same condition as when they were received.

Post and packing costs are only refundable for faulty goods. Customers will be responsible for return posatge, please retain poof of postage in case any item should not reach us.

Please read and agree to our Terms & Conditions before proceeding with an order.